Faq

FREQUENTLY ASKED QUESTIONS

We specialise in two core services designed to make moving and clearing simple:

  • Eco-friendly waste removal
    (household, furniture, garden, office, end of tenancy)

  • Small moves
    (flats, studios, student moves, single item transport, office micro-moves)

We also offer helpful extras such as furniture assembly, packing assistance, and donation drop-offs.

We take a responsible approach to every job. Items are carefully sorted for reuse, recycling, or donation, helping reduce landfill waste.

Anything in good condition is donated to local charities, and landfill is always our last option.

We cover Oxford and surrounding areas, including:

Oxford • Kidlington • Abingdon • Didcot • Bicester • Witney • Headington • Cowley • Summertown • Nearby villages

If you’re unsure, just ask we’re flexible and happy to help.

🚚 Small Moves

We focus on smaller, more flexible moves such as:

  • Student moves

  • Studio and flat relocations

  • Single item transport

  • Marketplace pickups (IKEA, Facebook, Gumtree)

  • Small office moves

Yes, we can dismantle and reassemble furniture as needed. Just let us know in advance so we can plan accordingly.

In many cases, yes. Availability depends on demand, but we always do our best to accommodate urgent requests.

♻️ Waste Removal

We handle a wide range of non-hazardous waste, including:

  • Furniture

  • Household waste

  • Garden waste

  • Office waste

  • Garage and shed clear-outs

  • End of tenancy rubbish

  • Mixed loads

🚫 Please note: we do not remove hazardous materials such as chemicals or asbestos.

Absolutely. Every load is sorted to maximise recycling and reuse. Items that can’t be reused are taken to licensed disposal facilities.

Yes, even damaged items can often be recycled. If something cannot be reused, we ensure it is disposed of responsibly.

💷 Pricing & Quotes

Our pricing is clear and flexible:

  • Small moves: hourly rate or fixed quote

  • Waste removal: based on volume (¼ van, ½ van, full van)

  • Extras: assembly, long-distance travel, heavy lifting (only when required)

We always provide upfront pricing with no hidden fees.

You can request a quote through:

  • Website form

  • WhatsApp

  • Phone call

  • Email

📸 Sending photos helps us give a faster and more accurate quote.

📅 Booking & Availability

For weekends and end-of-month periods, we recommend booking early.

For waste removal, we often have next-day availability.

  • Moves: Yes, we recommend being present

  • Waste removal: Not always — as long as access is arranged and the quote is confirmed

🧾 Other Questions

Yes, we are fully licensed for waste removal and insured for transport and handling, giving you complete peace of mind.

Yes. We work with local charities and community groups to give items a second life whenever possible.

We accept:

  • Card

  • Bank transfer

  • Cash

  • Mobile payments (where available)